Contact
Help
BullionStar Account - FAQ
How can we help? Ask a question or describe a problem you're having.
Search
-
Buy Gold & Silver from BullionStar
- BullionStar at a Glance
- Buy Gold & Silver from BullionStar in 4 Easy Steps
- Buying Gold & Silver from BullionStar - Detailed Guide
- Payment & Payment Methods
- Cryptocurrency as Payment Option and Currency
- Delivery and Storage for Precious Metals in New Zealand
- Tax Free Bullion in New Zealand
- Precious Metals IRA
- Privacy Ensured with BullionStar
- Investment Precious Metals
- Affiliate Program
- Buy Precious Metals from BullionStar in New Zealand – FAQ
- Contact Us
- BullionStar Account
- Our Products
-
Vault Storage
- BullionStar's Vault Storage Solution
- Bullion Storage in New Zealand
- BullionStar's Vault in New Zealand
- Storage Options
- Direct Legal Ownership
- Allocation of Physical Precious Metals
- Insurance
- Bullion Audits
- How to Buy Bullion for Vault Storage
- How to Sell Bullion in Vault Storage
- How to Withdraw Bullion from Vault Storage
- Convert/Withdraw BSP Grams
- IT & Account Security
- In Case of Death
- Fee Schedule
- Sell To BullionStar
- About BullionStar
- Terms & Conditions
BullionStar Account - FAQ
Q: How do I change my customer details or change my address?
A: Login to your BullionStar account and go to Your Account > Account Details and change desired customer details.
Q: I have forgotten my BullionStar account password. What should I do?
A: Click on the "LOGIN" button. In the Login popup, click the link for "Forgot your password?" to generate a reset password e-mail.
Q: My BullionStar account has been locked. What should I do?
A: Please contact us and one of our staff members will assist you in unlocking your BullionStar account.
Q:Where can I find the Invoice for my order?
A: Your invoice can be found in your Transaction History once your order has been completed.
Q: How can I close a BullionStar account?
A: Please contact us with your request to close your BullionStar account and we will assist you accordingly.
Related Topics
Set up Your BullionStar Account in a Matter of Seconds
2-Factor Authentication via Google Authenticator or SMS
How to Buy Bullion for Vault Storage
BullionStar Blog Posts
-
-
-
-
